Terms of Service

Last Updated: October 16, 2026

1. Acceptance of Terms

By accessing or using the service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.

2. Description of Service

BankXLSX provides bank statement conversion and data processing services. We reserve the right to modify, suspend, or discontinue the service at any time without notice.

3. User Accounts

To use certain features of our service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

4. User Content

Our service allows you to upload, submit, store, and share content. By uploading content to our service, you:

  • Grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content in connection with providing our service to you
  • Represent and warrant that you own or have the necessary rights to such content and that it does not violate the rights of any third party

5. Subscription and Payments

Some aspects of the service are provided on a subscription basis. Payment for subscriptions must be made in advance. We reserve the right to change subscription fees upon reasonable notice. Payments are final. A charge is refunded only for a duplicate charge, a proven unauthorised charge reported within 14 days, or a complete outage on our side, as described in our Refund Policy, which forms part of these terms.

Renewals and failed payments. Your subscription renews automatically until you cancel it. When a new billing period begins, access for that whole period is granted and the payment for it is due. If the charge does not go through, the payment remains due and we retry it. Cancelling after a new period has begun only switches off later renewals; it does not cancel the payment for the period that has already started. Such a renewal charge is not refundable, and your access continues until the end of that paid period. The fee is for access to the service for the period, not for using it, so not having used the service is not a ground for a refund.

6. Limitation of Liability

In no event shall BankXLSX, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the service
  • Any conduct or content of any third party on the service
  • Any content obtained from the service
  • Unauthorized access, use, or alteration of your transmissions or content

7. Disclaimer

Your use of the service is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws applicable in your jurisdiction, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about these Terms, please contact us through the chat support on our website or email [email protected].